Refund and Returns Policy
Eternal IPTV, we prioritize your satisfaction and aim to ensure you are 100% happy with your purchase. If you have any technical or sales queries, do not hesitate to contact us. However, if you feel the service you purchased is not the best fit for your requirements and you attempted to resolve issues with our support staff, we want to make things right.
Requesting a Refund
Follow these steps to request a refund:
- Contact Us: Use WhatsApp, Telegram, or our Live Support to request a refund. Our team is available 24/7 to assist you.
- Provide Details: Include your username and the same email address used for purchasing our services. This helps us quickly locate your order and process your request.
- Order Number: Provide your order number. This is crucial for verifying your purchase and processing your refund.
- Partial Refund: Note that the refund will be partial. We will deduct the price for the number of days the service was used. This ensures fair compensation for the service period already availed.
- Refund Method: The refund will be processed using the same payment method used for the original purchase.
Important Considerations
- Once you request a refund, you will not be able to subscribe to our service again in the future. This policy helps us manage our services and resources efficiently.
- We appreciate feedback on where things went wrong or how we can improve. Your insights are valuable for enhancing our services.
- If 7 days elapsed you cannot be refunded
Why Choose Eternal IPTV?
Eternal IPTV offers the best live TV, series, movies, and sports from the world’s top channels. With plans that support streaming on up to 3 devices, you can enjoy quality entertainment seamlessly. Our commitment to customer satisfaction and top-notch support makes us a trusted choice for IPTV services.
Contact Us
If you have any questions or need assistance, please don’t hesitate to reach out to us:
- WhatsApp: Click here to chat
- Telegram: Join our channel
- Live Support
We are here to help you 24/7!
External Resources
For additional tips on optimizing your IPTV experience, check out these resources:
Internal Links
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By following these guidelines, we ensure transparency and a smooth process for handling refund requests. At Eternal IPTV, your satisfaction is our priority, and we strive to provide the best service possible.
